How do I contact Trevo support about a specific appointment?
- Open the contact form and select Describe your issue. If you’re signed in, Trevo includes your account and salon details with the request. You can also contact support without signing in by providing your first name, surname and email address.
- Choose how you’d like to be contacted and select a category. If you’d like a callback, include your phone number.
- In Message, include the appointment date and time, the service name, what you tried to do and what happened afterwards. If you saw an error message, include its text. Select Send message.
Example message
I’m trying to move a haircut on 12 November from 10 am to noon in the calendar. After I save, the appointment still shows 10 am. I’m using the Android app.