Why can't a customer see an available time?

Open your salon page and select the same service, variant, team member and day as the customer.

1. Are all times missing? In Planning, check Accept online bookings. In the service editor, open Availability and check where the available times come from. If you publish times manually, you need a published slot on that day.
2. Does the service fit in the gap? Compare the free time with the duration of the service or variant, including the buffer after the visit. Check the team member’s working hours, any time off and the availability of the assigned room.
3. Is the date within your booking window? In Planning, check how far ahead customers can book. In the service, check how much notice it requires. Your settings may also limit suggestions to times next to existing appointments.

Save any changes and open the time selection on your salon page again.