When does a voucher expire and what does it cover?
In Vouchers, enter the voucher code. If the customer doesn’t have it handy, search by surname or email.
- Find the voucher and check its status and Valid until date. Open it and select the Status tab to see the exact expiry time.
- Open the Service tab. A voucher for a specific service lists the service and any add-ons included in the gift. For Any service up to amount, check the spending limit. The selected service or combination of services and add-ons must fit within it.
To find out what happened to a voucher, open History to see when its status changed.