When can a customer join the waitlist?
Customers can join the waitlist when a specific, fully booked session on your salon page shows Notify me.
- The customer selects a service and a day, then finds the full session.
- They select Notify me and sign in to their customer account if prompted. A message confirms they’ve joined the list for that time.
- If a place becomes available and Trevo offers it to them, they receive a notification with a deadline. To take the place, they must complete the booking.
A day with no available times doesn’t automatically have a waitlist. If there’s no Notify me button, customers can check another date or contact the salon.